NOW · T004 · Official support workflow

Demo Performance Troubleshooting

Start with the publisher’s cross-platform steps for stutters, frame drops, and long-session degradation. This page does not promise a universal FPS fix or a benchmark result.

Official Graveyard Keeper 2 gameplay capture showing the garden HUD
Official gameplay capture used to orient the troubleshooting task; it is not a performance benchmark.

First steps for any platform

  1. Save your progress frequently.
  2. If performance degrades during a long session, close and relaunch the game.
  3. Check the official known-issues page for a build-specific workaround before changing several settings.
  4. Record platform, build, symptoms, and reproduction steps before reporting a bug.

PC checks

  • Confirm the machine meets the official minimum requirements.
  • Lower graphics quality or resolution if frame drops persist.
  • Update GPU drivers and Windows; temporarily disable overlays such as Nvidia App or Discord.
  • Verify game-file integrity in Steam.
  • For a report, attach the relevant save/log files from %USERPROFILE%\AppData\LocalLow\Lazy Bear Games\Graveyard Keeper 2.

Console checks

  • PlayStation: try restoring licenses, clearing system software cache, and using the console’s internal drive where applicable.
  • Xbox: restart the console and use the internal drive where applicable.
  • Nintendo Switch: use system storage where applicable, restart, check corrupt data, update software, or reset cache only after understanding what cache data is removed.

When to report a bug

Use the official support form when the steps above do not resolve the issue. Include the error message, platform, steps to reproduce, frequency, screenshots/video if available, and PC save/log files where requested.

Open official bug-report guidance

Sources

  1. tinyBuild general troubleshooting — platform steps and PC save/log location.
  2. tinyBuild extended-session performance guidance — save and relaunch after several hours when memory accumulation causes temporary drops.